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Cookie Privacy Notice

What are cookies and other tracking tools?

Cookies are small files stored by most internet browsers to track visitor information and enable Sonova to make its web-offering more relevant to you. During your visit to our website, Sonova uses four kinds of cookies. Their retention period depends on each country and the relevant applicable law. 

Other tracking tools are any ‘passive’ tracking tool, for example: fingerprinting, web beacons (or invisible pixels or web bugs), cookie "flash" (or shared objects), or any technology that helps to identify the user’s device, or operating system, by collecting all or part of the information on the specific user-selected configuration of that device.

What cookies do we use and why?

- Strictly necessary cookies: these cookies are necessary for us to provide you with the basics functionalities of our website and cannot be switched off in our systems. 
- Performance and analytical cookies: these cookies allow us to count visits and traffic sources in order to measure and improve the performance of our website.
- Functional cookies: these cookies are used to provide enhanced functionality and personalization during your visit.
- Targeting or advertising cookies: these cookies may be set through our website by our advertising partners to build a profile of your interests and propose your relevant adverts.

Some of the cookies used by our websites are set by us, and some are set by third parties on Sonova’s behalf. 

Please find below a list of all cookies and other tracking tools used by this website:
 

Cookies or other tracking tools

Category

Lifespan

Third or own cookie

OptanonConsent

 

Strictly necessary cookie1 yearOwn cookie
_dc_gtm_UA-xxxxxxxxStrictly necessary cookie1 minuteOwn cookie

PHPSESSID

 

Strictly necessary cookie1 sessionOwn cookie

SERVERID

 

Strictly necessary cookie1 sessionOwn cookie

OptanonAlertBoxClosed

 

Strictly necessary cookie1 yearOwn cookie
ARRAffinityStrictly necessary cookie1 session

Third party cookie

Azure

Privacy Policy

ARRAffinitySameSite

 

Strictly necessary cookie1 session

Third party cookie

Azure

Privacy Policy

XSRF-TOKEN

 

Strictly necessary cookie2 hours

Third party cookie

EQS

Privacy Policy

laravel_session

 

Strictly necessary cookie2 hours

Third party cookie

EQS

Privacy Policy

TS01050ea6

 

Strictly necessary cookie1 session

Third party cookie

EQS

Privacy Policy

_gatPerformance and analytical cookie3 minutesOwn cookie
_gaPerformance and analytical cookie2 yearsOwn cookie

_gat_UA-nnnnnnn-nn

 

Performance and analytical cookie3 minutesOwn cookie
_gidPerformance and analytical cookie1 dayOwn cookie

JSESSIONID

 

Performance and analytical cookie1 session

Third party cookie

New Relic

Privacy Policy

pll_language

 

Functional cookie1 yearOwn cookie
vuidFunctional cookie2 years

Third party cookie

Vimeo

Privacy Policy

__cf_bmFunctional cookie30 minutes

Third party cookie

CloudFlare

Privacy Policy

CONSENTTargeting cookie2 years

Third party cookie

YouTube

Privacy Policy

YSCTargeting cookie1 session

Third party cookie

YouTube

Privacy Policy

VISITOR_INFO1_LIVETargeting cookie6 months

Third party cookie

YouTube

Privacy Policy

 

How to manage cookies?

Each type of cookies reflects a specific purpose, on our website you can easily consent specifically to each purpose. By accepting all cookies, you will have a fully personalized web experience. We allow you to choose which types of cookies you accept or block, but it may impact your experience on the website and the services we offer. Nevertheless, you can use the service even in case of refusal to consent some cookies, except for strictly necessary cookies. 

To withdraw or modify your consent click here:
 


If you are not interested in the advantages of our Cookies, the “Help “function of your browser can provide instructions on how to prevent Cookies or delete existing Cookies. Also, you can learn how to block all new Cookies on your browser and which configuration steps are required to receive a notification about new Cookies. 

In any case, your choice (consent/refusal) will be kept for a period of 6 months. 

Very helpful information on Cookies in general can be accessed on these websites:  http://www.allaboutcookies.org/ or https://cookiepedia.co.uk

How to contact us?

For any questions, comments, or concerns about this Policy, or in order to exercise your privacy rights permitted by applicable law related to Personal Data, please contact our Data Protection Officer at the following e-mail address: privacy@sonova.com.

For further information please consult our Web and Cookie Policy.