Cookies are small files stored by most internet browsers to track visitor information and enable Sonova to make its web-offering more relevant to you. During your visit to our website, Sonova uses four types of cookies. Their retention period depends on each country and the relevant applicable law.
Tracking tools and libraries, such as gtm.js from Google Tag Manager, are scripts integrated into websites to collect and manage visitor interaction data. They enable site owners to implement analytics, marketing, and personalization features by triggering tags or storing relevant information about user behavior. The scope and retention of collected data depend on the specific tool configuration, its purpose, and applicable legal requirements in each jurisdiction.
Other tracking tools are any ‘passive’ tracking tool, for example: fingerprinting, web beacons (or invisible pixels or web bugs), cookie "flash" (or shared objects), or any technology that helps to identify the user’s device, or operating system, by collecting all or part of the information on the specific user-selected configuration of that device.
Some of the cookies used by our websites are set by us, and some are set by third parties on Sonova’s behalf.
Please find below a list of all cookies and other tracking tools used by this website:
Cookies or other tracking tools | Category | Lifespan | Cookie Type |
| SERVERID | Strictly necessary cookie | Session | First Party Cookie |
| OptanonConsent | Strictly necessary cookie | 1 year | First Party Cookie |
| Google Tag Manager (gtm.js) | Performance and analytical cookie / Targeting or advertising cookie | 1 session | No cookie, Javascript |
| _gid | Performance cookie | 1 day | First Party Cookie |
| _ga_xxxxxxxxxxxxxx | Performance cookie | 2 years | First Party Cookie |
| _ga | Performance cookie | 2 years | First Party Cookie |
| CONSENT | Performance cookie | 1 years | Third Party Cookie YouTube
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Each type of cookie reflects a specific purpose. On our website, you can easily consent specifically to each purpose. By accepting all cookies, you will have a fully personalized web experience. We allow you to choose which types of cookies you accept or block; however, this may impact your experience on the website and the services we offer. Nevertheless, you can use the service even in case of refusal to consent some cookies, except for strictly necessary cookies.
To withdraw or modify your consent, you can click the small Icon on the bottom left side of the Website.
If you are not interested in the advantages of our Cookies, the “Help“ function of your browser can provide instructions on how to prevent Cookies or delete existing Cookies. Additionally, you can learn how to block all new Cookies on your browser and which configuration steps are required to receive notifications about new Cookies.
In any case, your choice (consent/refusal) will be kept for a period of 6 months.
Very helpful information on Cookies in general can be accessed on these websites: http://www.allaboutcookies.org/or https://cookiepedia.co.uk
For any questions, comments, or concerns about this Policy, or in order to exercise your privacy rights permitted by applicable law related to Personal Data, please contact our Data Protection Officer at the following e-mail address: privacy@sonova.com.
For further information please consult our web and cookie policy.