How to Invoice Us
Purchase Order requirement (PO compliance)
Sonova request that you include the Purchase Order (PO) number on invoices, related to our transactions made with PO. This will help us streamline our payment process and ensure timely and accurate processing of your invoices.
Invoicing process
To ensure smooth and efficient processing of your invoices, we would like to outline our invoicing process. Please follow these guidelines for all future invoices:
- Include Purchase Order Number: Ensure that the Purchase Order (PO) number is clearly indicated on the invoice.
- Purchase Requestor’s Name and E-mail Address: For non –PO invoice please always include the name and e-mail of the individual who requested the purchase.
- Invoice Format:Submit invoices in PDF format to the correct e-mail address applicable to single Sonova company. Details of e-mail address are on the next page.
- Invoice Details:Each invoice should include a detailed description of the goods or services provided, the quantity, unit price, and total amount.
- Payment Terms:Please ensure that these terms are reflected on the invoice.
- Include bank account details:Where payment for the invoice should be made.
- Contact Information:Include your contact information for any invoice-related queries.
Following these guidelines will help us process your invoices promptly and accurately. If you have any questions or need further clarification, please do not hesitate to contact us
Invoice email address
Please follow these guidelines for all future invoices:
- Please choose one e-mail address relevant to the Sonova company that the invoice is raised.
- Please send only one invoice per e-mail i.e. do not attached multiple invoices to a single e-mail.
- If the Sonova company you are transacting with is not listed in the table below, please contact your requestor for confirmation of the correct invoice submission detail