About us - Leadership driven by innovation

Commitments

As the world’s leading provider of innovative hearing care solutions, Sonova aims to make a lasting positive difference for people with hearing loss and those close to them. We have therefore embraced four commitments that define how we work to enhance the quality of life: 

commitments

At Sonova, we are committed – to our employees, our customers, our business partners, and the environment. We are committed to creating innovative, high-quality, safe products that meet our customers’ needs while adding social value and reducing environmental impact. Delivering on our commitments means working in a focused way, in teams around the globe, across our brands and business units, and in the closest cooperation with our customers and partners. That is how we will tackle the challenges ahead of us with confidence.

Lukas Braunschweiler, CEO

These commitments affect how we innovate, how we work every day, how we interact with our business partners and customers, how we provide opportunities for our employees, and how we encourage environmentally friendly practices.


Customer focused solutions

We continuously push the limits of technology and innovation to offer the best solutions to our customers.

Fields of activity

  • New products
  • E-solutions

Goal 2020

We will continue to offer the broadest range of technologically advanced hearing solutions to our customers by investing 7-8% of our sales in R&D and by applying for a minimum of 40 patents each year.

Approach

  • Investment in expertise and training: We continuously strengthen the expertise of hundreds of engineers working in our R&D centers around the world to drive innovation in hearing aids, cochlear implants, wireless communication systems, and professional hearing care solutions.
  • Strong partnerships: We leverage the complementary strengths of all our business brands and foster know-how transfer through close collaboration with expert networks and universities around the globe.
  • E-solutions: We strategically focus on the development of e-solutions to establish one-to-one, real-time relationships with our customers.

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Customer focused solutions

 


Access to hearing care

We improve the quality of life for millions of people with hearing loss.

Fields of activity

Goal 2020

We aim to provide access to hearing care and improve the quality of life for more than 12 million people worldwide by 2020.

Approach

  • Extensive product portfolio: At Sonova, we offer a wide range of performance and pricing levels, from standard to premium solutions.
  • Hearing care infrastructure: By developing new service formats and distribution channels and by supporting the education of local specialists, we can provide hearing care services and treatment to groups who are currently underserved.
  • Partnerships: By building productive partnerships and collaborations with local organizations, we can offer the fullest benefit of our skills and services to the people who need them.
  • Foundation: Affordable hearing care is still a challenge for people in countries with low-to-middle income and for underprivileged social groups in countries with high income. We cater to these groups through our charitable Hear the World Foundation.

More information 

Access to hearing care

 


Investment in people

We offer a flexible and inclusive work environment and an open culture that inspires personal growth and professional development. We act responsibly towards and communicate openly with all employees and partners.

Fields of activity

  • Professional development
  • Body & Mind
  • Diversity & Inclusion
  • Human rights & labor practices

Goal 2020

We will fill at least half of all vacant leadership positions per year from inside the company.

Approach

  • Professional career development: We develop our employees to higher levels of success with a systematic talent management process including a strategic approach to training, succession, and career planning.
  • Holistic group-wide health initiative: We foster a culture of health and wellbeing at work through our group-wide Body & Mind initiative.
  • International labor standards: We conduct business and align our codes and principles according to internationally recognized standards of the United Nations (UN), the International Labor Organization (ILO), and the Organization for Economic Cooperation and Development (OECD). All our employees, business partners, and suppliers are expected to comply with these standards.

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Investment in people

 


Safeguarding the environment 

We ensure eco-efficient practices across all our business activities.

Fields of activity

  • Environmental program
  • Smart Mobility

Goal 2020

We aim to achieve a 10% reduction from 2013/14 levels of production-related carbon emissions intensity by 2020.

Approach

  • Operational energy efficiency: We reduce our carbon footprint by fully utilizing capacity, renewing equipment, remodeling existing buildings, or moving to new buildings.
  • Alternative energy: We generate power using renewable sources and purchase green power.
  • Environmental management systems: We have established a ISO 14001-certified environmental management at all our key manufacturing and distribution centers and urge our suppliers to follow the same standard.

More information

Safeguarding the environment