{"id":10749,"date":"2024-03-25T07:47:58","date_gmt":"2024-03-25T07:47:58","guid":{"rendered":"https:\/\/www.sonova.com\/australia\/accounts-support\/"},"modified":"2026-06-03T10:58:37","modified_gmt":"2026-06-03T10:58:37","slug":"accounts-support","status":"publish","type":"page","link":"https:\/\/www.sonova.com\/australia\/accounts-support\/","title":{"rendered":"Accounts Support"},"content":{"rendered":"\n
\n

Accounts Support<\/h1><\/div>\n<\/div>\n\n

For any payment and general account-related queries, please emailaccounts.au@sonova.com<\/a>. Below are some frequently asked questions that may also assist you.<\/p>\n

Frequently Asked Questions<\/h3>\n\n

How can I pay for my order?<\/strong>Payments can be made via electronic funds transfer or credit card. A 1.5% surcharge will be applied to credit card payments.<\/p>

How can I get a copy of my invoices?<\/strong>You can look up and download invoices via Phonak or the Unitron E-Services portal. This service is conveniently available to you 24\/7. To access the portal, you will need to be set up with a eServices account. Please contact our Customer Care Team or your Territory Manager to set one up for you.<\/p>

How can I get a copy of my statement?<\/strong>Please emailaccounts.au@sonova.com<\/a>to request a copy.\u00a0<\/p>

Who can help me with my account discount?\u00a0<\/strong>Please reach out to our Customer Care Team or your Territory Manager for any account discount-related queries.<\/p>

How do I open a new clinic account or sub-account?\u00a0<\/strong>Please emailaccounts.au@sonova.com<\/a>to open a new clinic account.<\/p>\n","protected":false},"excerpt":{"rendered":"

Accounts Support For any payment and general account-related queries, please emailaccounts.au@sonova.com. Below are some frequently asked questions that may also assist you. Frequently Asked Questions How can I pay for my order?Payments can be made via electronic funds transfer or credit card. 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