Sonova’s Code of Conduct defines general principles for ethical behavior; it applies to all employees in the Sonova Group, its subsidiaries, and any contractors or vendors performing work for the Sonova Group or any of its subsidiaries.
Sonova believes in treating everyone with respect and fairness at all times. We value the varied experience of diverse individuals from around the world. We are committed to conduct business and to align our codes and principles according to internationally recognized standards of the United Nations (UN), the International Labor Organization (ILO), and the Organization for Economic Cooperation and Development (OECD). All employees within the Sonova Group, as well as its business partners, are expected to comply with these standards.
Human rights as understood at the Sonova Group include the following principles:
- Strengthening access to hearing care, including those currently underserved by the healthcare system.
- Protecting the privacy of our employees, customers, and their patients.
- Never tolerating harassment or discrimination on the basis of sex, race, color, religion, age, ethnic or national origin, marital / parental status, or sexual orientation.
- Respecting the legal rights of employees to join or to refrain from joining worker organizations, including trade unions.
- Ensuring that there is no child or forced labor, and no illegal workers at any point in our supply chain.
- Ensuring that there are grievance mechanisms for employees and other parties to file complaints in a safe and anonymous environment.
As a general rule, Sonova does not make donations to political parties. Sonova and its employees and representatives may make contributions to support charitable causes, subject to appropriate due diligence. Contributions should be made for bona fide purposes and only where permitted by local law.
The Anti-Bribery Policy has been communicated and taught to all governance body members and employees worldwide. The Sonova Group Supplier Principles cover ethical standards such as compliance with all laws and regulations on bribery, corruption, and prohibited business practices. These have been communicated to all our suppliers.
Sonova performs an annual group-wide bribery / corruption risk assessment which takes into account Transparency International’s Corruption Perceptions Index and internal indicators. Potential bribery / corruption risks are also an integral component of our business partner due diligence, which, depending on the business partner risk assessment, is performed not only before entering a business relationship but also regularly thereafter, following a pre-defined process.
Sonova’s Competition Law Policy provides the basic principles for doing business based on fair and efficient competition. It specifies how to interact with competitors, customers, distributors, and suppliers in order to comply with competition law regulations.
Sonova protects confidentiality and integrity of data, including the data of employees and customers, by technical and organizational means. We adhere to applicable data-protection regulations. We closely monitor developments in data protection law and incorporate its principles into our business processes and product design.